Returns & Exchanges
At GalaxyCon, we want you to love your cosmic fashion, which is why we offer a 30-day return window for all unworn and unwashed apparel. Simply ensure your items are in their original stellar condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place your items in the original packaging or a secure mailer, ensuring all original tags and labels are intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy to monitor its journey back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing